Terms of service.

These Terms of Service ("Terms") govern your use of the website at summitreachsoft.com (the "Site"). They govern the Site only. Custom-engagement services that SUMMIT REACH performs for paying clients are governed by separate written engagement agreements (Master Services Agreements, Statements of Work, and Data Processing Agreements). In any conflict between these Terms and a signed engagement document, the engagement document controls.

Plain English: by using the Site you agree to these Terms. If you do not agree, do not use the Site.

By accessing or using the Site, you ("you" or "User") agree to be bound by these Terms. If you are accessing the Site on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. You must be at least 16 years of age to use the Site; the Site is intended for business buyers and prospective enterprise clients.

The current version of these Terms is always at summitreachsoft.com/terms. The "Updated" date at the top of this page indicates the last revision; a public changelog of material changes is maintained at the bottom.

Plain English: this is a marketing site. The Site itself does not provide software services — those are sold and delivered through separate contracts.

The Site is a marketing-and-information property. It describes our software engineering and applied AI analytics services, publishes case files, hosts our legal documents, and provides a contact channel through which prospective clients can request engagement. The Site does not provide software-as-a-service, host customer data, or accept payments. Engagement services are delivered under separate written agreements after the discovery process described at /process and /pricing.

We provide the Site on a commercially reasonable best-efforts basis. We do not guarantee uninterrupted availability and may modify or discontinue any part of the Site at any time, with or without notice.

Plain English: use the Site lawfully. Do not break it, scrape it at industrial scale, abuse the contact form, or impersonate anyone.

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Submit false, misleading, or fraudulent information through the contact form.
• Impersonate any person or entity, or misrepresent your affiliation.
• Send spam, unsolicited bulk communications, or harassing content via the contact form.
• Probe, scan, or test the Site's vulnerability without prior written consent (see §10 for responsible disclosure).
• Bypass or attempt to bypass access-control measures.
• Use automated tools at a rate exceeding standard rate-respecting indexing crawls.
• Use the Site or its content to train a machine-learning model without our prior written consent. (Reservation of rights under EU DSM Directive Art. 4 and equivalents.)
• Resell, redistribute, or commercially exploit any portion of the Site.

We may suspend or terminate your access at any time for any conduct we believe violates these Terms or applicable law.

Plain English: we own the Site and what is on it (except for Pexels-credited stock photos and open-source fonts). Read it, share it, quote it — do not pretend it is yours.

All content on the Site (text, graphics, logos, icons, images, layouts, source code) is owned by SUMMIT REACH LLC or its licensors and protected by US and international copyright, trademark, and other IP laws. The "SUMMIT REACH" name and mountain-peak mark are trademarks of SUMMIT REACH LLC.

You are granted a limited, non-exclusive, non-transferable, revocable licence to view and use the Site for personal, non-commercial review and for evaluating whether to engage us. The licence does not grant rights to reproduce, redistribute, or republish content beyond fair-use limits; to modify or create derivative works; to reverse engineer Site software; or to use Site content to train an AI model or develop a competing service.

Photography is licensed under the Pexels free licence; photographer attribution is preserved. Fonts are served from Bunny Fonts under SIL Open Font License.

Plain English: when you send us a contact-form submission, you keep ownership; we get permission to read and respond. We do not publish what you send without your consent.

If you submit information through the contact form, email, or scheduled call ("Submissions"):

• You retain ownership of your Submissions.
• You grant SUMMIT REACH a worldwide, royalty-free, non-exclusive licence to use your Submissions solely to evaluate your enquiry, respond, and (post-engagement) perform the engagement.
• You represent that you have the right to submit your Submission and that doing so does not violate any third-party right, including employer confidentiality.
• We will not publish or use your Submission for marketing without your prior consent. Aggregated, de-identified observations are not subject to this paragraph.

Your use of the Site is governed by the Privacy Policy at /privacy, which describes the data we collect, the GDPR Article 6 lawful basis for each purpose, your rights under GDPR / UK GDPR / CCPA / CPRA and other US state privacy laws, the 72-hour supervisory-authority breach-notification commitment, and the subprocessors who may receive your data. The Privacy Policy is incorporated into these Terms by reference. Cookie details are at /cookie-policy.

Plain English: the Site is provided as-is. We try to keep it accurate but do not bet your business on a piece of website copy.

To the maximum extent permitted by applicable law, THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.

SUMMIT REACH DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT INFORMATION IS COMPLETE, CURRENT, OR ACCURATE; OR THAT THE SITE OR ITS SERVER ARE FREE OF VIRUSES OR HARMFUL COMPONENTS. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the foregoing applies only to the extent permitted.

No legal or professional advice. Information on the Site is for general informational purposes only and does not constitute legal, financial, technical, or professional advice. Do not rely on Site content as a substitute for advice from a qualified professional.

Plain English: if something on the Site causes you a loss, the most we will pay is $100. This does not apply where the law says it cannot apply (gross negligence, fraud, etc.).

IN NO EVENT WILL SUMMIT REACH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO YOUR USE OF THE SITE IS LIMITED TO ONE HUNDRED UNITED STATES DOLLARS (US$100).

This Section does not limit liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be limited under applicable law. Engagement-related liability is governed exclusively by the limitation clause in the signed Master Services Agreement.

Plain English: if you cause us to be sued because of your conduct or your Submissions, you cover the cost.

You agree to defend, indemnify, and hold harmless SUMMIT REACH and its affiliates, officers, employees, agents, and licensors from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of your violation of these Terms, your Submissions, or your infringement of any third-party right. We may assume exclusive defence and control of any indemnified matter, in which case you will cooperate in asserting defences.

If you discover a security issue with the Site, please email security@summitreachsoft.com. We commit to acknowledging your report within 24 hours, providing a remediation timeline inside 5 business days, and not pursuing legal action against good-faith researchers acting within the scope at /trust §8.

These Terms remain in effect while you use the Site. We may suspend or terminate access at any time for any reason, including violation of these Terms. You may stop using the Site at any time. Sections that by their nature survive — §4 (IP), §5 (Submissions), §7 (Disclaimers), §8 (Liability), §9 (Indemnification), §12 (Governing law), §13 (Disputes) — survive any termination.

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. The UN Convention on Contracts for the International Sale of Goods does not apply. Where these Terms grant a right also granted by local consumer-protection law (EU consumer law, California consumer law), the more protective right applies.

Plain English: before suing, write us a letter; we have 30 days to respond. After that, any lawsuit is filed in Sheridan, Wyoming. No class actions; just you and us.

13.1 Informal resolution. Before filing any claim you agree to send a written notice describing the claim to legal@summitreachsoft.com and to the postal address in §16. We will attempt to resolve the dispute informally for 30 days after receipt.

13.2 Forum. If unresolved within 30 days, any claim must be brought exclusively in the state or federal courts in Sheridan, Wyoming; you consent to personal jurisdiction there.

13.3 Class-action waiver. YOU AND SUMMIT REACH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

13.4 Small-claims exception. Either party may bring an individual claim in small-claims court if the claim qualifies.

13.5 Time limitation. Any claim must be filed within one year after it accrued, or be permanently barred, except where applicable consumer-protection law provides a longer period.

We may update these Terms. The "Updated" date changes, the changelog at the bottom records the material change, and for material changes we provide at least 30 days' notice via a prominent Site notice or, for active engagements, email. Continued use after the effective date constitutes acceptance. To object to a material change, stop using the Site before the effective date.

• Entire agreement. These Terms + the Privacy Policy + the Cookie Policy are the entire agreement regarding the Site.
• Severability. Invalid provisions are reformed minimally; the remainder stays in force.
• Waiver. No failure to enforce constitutes waiver.
• Assignment. You may not assign. We may assign in connection with a merger, acquisition, or asset sale.
• No agency. No agency, partnership, joint venture, or employment relationship is created.
• Electronic notices. You consent to receive notices electronically.
• No third-party beneficiaries. Except as expressly stated.
• Force majeure. Neither party is liable for delay caused by events beyond reasonable control.

• Legal notices — legal@summitreachsoft.com
• General — hello@summitreachsoft.com
• Privacy / data-rights — privacy@summitreachsoft.com
• Security disclosure — security@summitreachsoft.com
• Postal — SUMMIT REACH LLC, Attn: Legal, 1003 N Gould St, Sheridan, WY 82801, United States